Samsung Washer Suspension Rods Guide: How to Replace the DC97-16350 4-Pack (26.4 in)

By Karoxy Team · Updated August 14, 2026

To replace Samsung washer suspension rods, unplug the washer, open the cabinet or top access area for your model, remove the four old rods, seat the four new rods in the same positions, then reassemble, level, test, and calibrate the washer. For many Samsung top-load washers, this is a doable DIY repair with basic tools, but exact access steps vary by model.

This guide is for compatible Samsung top-load washers that use the 26.4 in DC97-16350 family suspension rods. Karoxy rods are aftermarket replacement parts, not OEM Samsung parts. Always verify your full washer model number, rod length, and existing part number before ordering.

The step-by-step photos below are demonstrated on a Samsung WA50R5200AW (5.0 cu ft, Active WaterJet, White). Other Samsung top-load models open a little differently, but the same open-the-cabinet logic applies. The rods themselves are matched to your washer by model and rod length, so check the compatible-model list on the product page to confirm the right set for your exact model before ordering.

Do you actually need new suspension rods?

You may need new suspension rods if a top-load Samsung washer bangs during spin, walks across the floor, or the tub keeps bouncing after ordinary leveling and load checks. A UE or UB code only means the washer detected an unbalanced load, so diagnose before buying parts.

Start with the simple checks: remove an overloaded or tangled load, make sure all four washer feet touch the floor, and retest with a small balanced load. Samsung support treats UE/UB as an unbalanced-load condition first, not as a direct parts-failure code.

Quick bounce test: with the washer off and empty, press the tub down gently and release it. A healthy suspension should return toward center quickly. If the tub keeps bouncing several times, sags, or feels like it bottoms out, worn suspension rods are one likely cause. Grinding, leaking, a loose basket, or repeated faults after new rods can point to another problem.

Symptom	Likely cause	Action
UE or UB during one bulky load	Load balance	Redistribute clothes and retest
Washer rocks when pushed	Leveling or floor support	Level the washer before replacing parts
Tub bounces repeatedly when empty	Possible worn rods	Inspect rods and confirm fit
Grinding, leaks, or loose basket	Possible non-rod fault	Stop and diagnose further

What tools and parts do you need?

You need the correct 4-pack suspension rod set, a few hand tools, towels, and enough room to work safely. The part match matters more than the tool list, because Samsung top-load families can use different rod lengths and suffixes.

• Putty knife or thin scraper for panel clips on some models
• Phillips screwdriver or nut driver/socket, depending on cabinet fasteners
• Needle-nose pliers for clips or harness tabs
• Small magnet or parts tray for screws
• Gloves, towels, and a flashlight
• Four correct replacement rods, not one mixed new rod with three worn rods

Before you open the washer, find the complete model number on the label under the lid or on the back of the unit. Then compare the model, the existing rod part number, and the rod length. This Karoxy set is the 26.4 in DC97-16350 family 4-pack for compatible Samsung top-load washers. Do not buy only by a search phrase like "Samsung washer balance rods," "Samsung Active WaterJet washer suspension rods," or "Samsung Self Clean washer suspension rods."

Why should you replace all four rods?

On compatible four-rod Samsung top-load designs, replacing all four rods helps the tub sit on an even support system again. Replacing only one worn rod can leave three tired rods carrying the tub unevenly, which may bring back vibration or wear the new rod faster.

Think of the tub as hanging from four corners. If one corner is fresh and firm while the other corners are weak, the basket may still shift during spin. Parts retailers and model-specific repair guides commonly point owners toward replacing the set on applicable four-rod layouts for consistent support.

How do you prep the washer safely?

Unplug the washer first, then shut off water if you need to move the machine or disconnect hoses. Give yourself a clean, bright work area and do not reach into the cabinet while the washer is connected to power.

1. Cancel the cycle and remove all laundry from the tub.
2. Unplug the washer from the outlet. If access is awkward, turn off the breaker too.
3. Close the hot and cold water valves if the washer must be moved.
4. Place towels under inlet hoses before disconnecting them.
5. Move the washer only as far as needed, keeping hoses and the drain line controlled.
6. Take photos as you go so clips, screws, and harnesses go back where they belong.

If your washer is under warranty, has a recall-related repair, or has cabinet access that does not match your manual, stop and check the model-specific documentation before going further.

How do you remove the old suspension rods?

The steps below are demonstrated on a Samsung WA50R5200AW (5.0 cu ft, Active WaterJet, White), following the WA50R5200AW/US repair route documented by iFixit: access is from the rear, so you remove the rear-panel screws, lift the rear panel away, then work from the open back of the top-load washer. Other Samsung top-load models open a little differently — some use top-panel clips or a different control-panel layout — but the logic is the same: safely open the cabinet, reach the four rods around the tub, and swap one rod at a time. Treat your model's manual as the final authority for the exact access method.

1. Remove the access fasteners. For rear-access models, remove the rear screws with the right screwdriver or nut driver and place them in a tray. For top-clip models, use a putty knife only where the service manual shows the clips.

   

2. Lift the panel away carefully. Support the panel with both hands, and do not yank if a harness or clip is still attached.

   

3. Locate the four rods. They sit near the four corners of the tub and connect the drum/tub area to the outer frame.

   

4. Start with one corner. Lift the suspension rod slightly to unload the hook or support cap.
5. Free the upper connection. Unhook or release it from the frame and tub bracket without bending the bracket.
6. Free the lower connection. Press or lift the rod out of the lower molded seat, depending on your model, then remove it from the cabinet.

   

7. Keep the old rod next to the new rod. Compare length, end shape, spring/damper head, and position before you install the replacement.

How do you install the new Karoxy rods?

Install each new rod in the same orientation and position as the rod it replaces. If your set uses different front and rear rods or color-position clues, follow the set instructions and your washer's original layout.

1. Seat the lower end first, if your model allows it. Make sure the support cap or hooked end sits fully in its frame seat.
2. Lift the tub just enough to connect the upper end. Do not force the bracket sideways.

   

3. Lock the clip or support point. The rod should be fully seated, not half-hooked.
4. Repeat on the remaining three corners. Work steadily and keep each old rod near its matching new rod until that corner is complete.
5. Do a final seating check. Count four rods, check four upper mounts, and check four lower seats before closing the washer.

Do not add grease, bend the rod, trim a support cap, or swap in a different-length rod unless the model-specific instructions call for it. A rod that is close in appearance but wrong in length can still cause repeat balance problems.

How do you test and recalibrate after replacement?

Reassemble the washer, reconnect water and power, run an empty test, then run calibration if your Samsung model supports it. Calibration is a small step, but it can help the washer read weight and balance more accurately after it has been moved or repaired.

1. Close the top or rear panel and reinstall all screws or clips.
2. Reconnect hoses and check for leaks before pushing the washer fully back.
3. Level the washer again so all feet sit firmly on the floor.
4. Run an empty rinse-and-spin or spin-only test, watching for unusual noise or severe movement.
5. If the model supports Calibration Mode, empty the washer, use the button sequence in the user manual, and let the calibration cycle finish.

Samsung's common calibration method uses Temp. and Delay End for several models, then Start/Pause, but button combinations vary. If your manual does not list Calibration Mode, your model may not have it. Do not keep running heavy loads if the washer still bangs, walks, leaks, or shows repeated unbalance codes after the repair.

Which Samsung models do these 26.4 in rods fit?

These rods are for compatible Samsung top-load washers that use the 26.4 in DC97-16350 family 4-pack. Model families, marketing names, and part-number roots are not enough by themselves, so check the exact model label and rod length before ordering. Not sure whether your washer is on the list? The product page carries the full compatible-model list for your exact model.

Status	Model examples (verify before ordering)
Compatible - verify exact suffix	WA40 J3000AW, WA400PJHDWR, WA40A3005AW; WA41A3000AW; WA422PRHDWR; WA44A3205AW, WA44A3405 AV/AP/AW; WA45T3400 AV/AP/AW; WA45T3200AW; WA45K7600AW; WA45N3050AW; WA45H7200AW, WA45H7000AP, WA45H7200AP; WA45M7050AW, WA45M3100AW; WA456DRHDWR, WA456DRHDSU; WA476DSHAWR; WA484DSHASU, WA484DSHAWR; WA50R5200AW, WA50R5400 AV/AW, WA50T5300AC; WA5451 ANP/ANW; WA5471 ABP/ABW.
Not compatible	WA48H7400, WA48J7770, WA54R7200, and WA54R7600 use the 27.6 in DC97-16350V route, not this 26.4 in set. WA50K8600, WA50M7450, WA52J8700, WA52M7750, WA52M8650, and WA54M8750 use longer 28.3 in DC97-18610F/A-type rods. WA50F9A6DSW and WA50F9A7DSW (FlexWash) use a different suspension system entirely. WA52J8060 uses a longer rod that we have not verified — contact us before ordering. Do not install a 26.4 in rod in any of these models.
Do not assume	DC97-05280 S/X need verification. Note that DC97-05280W and DC97-05280H are confirmed 26.4 in and do fit. Check the full model number, suffix, old rod label, rod length, and model-specific parts source.

Frequently asked questions

How do I know if my Samsung suspension rods are bad?

If the washer is level, the load is balanced, and the empty tub still bounces several times or sags after a gentle press-and-release test, the rods may be worn. UE, UB, banging, or walking can also have other causes, so diagnose before replacing parts.

Can I replace just one rod?

For compatible Samsung top-load washers that use four rods, replacing all four is the better route. A mixed set can leave the tub supported unevenly and may bring back vibration.

How long does Samsung suspension rod replacement take?

Plan about 30 to 60 minutes if access is straightforward and you have the right tools. A model-specific iFixit guide lists 25 minutes to 1 hour, but your time can vary by washer design and experience.

Which rods fit my Samsung washer?

Use the complete model number and rod length, not just the phrase "Samsung washing machine suspension rods." This Karoxy set is for compatible top-load washers that use 26.4 in DC97-16350 family rods. Different families can require 27.6 in or 28.3 in rods, and FlexWash models use a different suspension system entirely.

Do I need to recalibrate after replacing rods?

Yes, if your Samsung model supports Calibration Mode. Run it with the washer empty after reassembly and leveling. If your manual does not include calibration instructions, your model may not have that feature.

How much does it cost to replace Samsung washer suspension rods?

DIY cost depends on the part price and tools you already own. The Karoxy aftermarket 4-pack is listed at $26.99, subject to change. Professional repair cost depends on diagnosis, labor, service fee, and location.

Samsung is a registered trademark of Samsung Electronics Co., Ltd. Karoxy is an aftermarket replacement part and is not affiliated with or endorsed by Samsung. Brand and model names are for compatibility reference only.